Fidelity Secure is a mobile application which would allow a user to alert an independent security responder of an emergency.
This mobile application sends real-time Emergency Response Alerts to an independent security responder’s Alarm Receiving Centre. It also allows you to search for the nearest, police stations, medical centres and fire stations based on your current location and upon selecting one of the icons, it will give you options to either navigate to the place or to call the place that was found on the map.
When you as the mobile application user, click on one of the alert buttons on the app, the independent security responder will respond by assisting you with an Emergency Response service that they offer as an independent security responder, using their own independent system.
Emergency Response:
There is a procedure that the independent security responder carries out when the Alarm Receiving Centre informs them that a signal has been received from the Fidelity Secure App.
Fidelity Secure is not in any way linked to deliver or guarantee this Emergency Response procedure.
Emergency Response Alerts include PANIC, PARAMEDIC/ HOSPITAL and TRACK ME alerts.
Emergency Response Alerts will share the user’s exact location with the independent security responder, using GPS co-ordinates.
Please Note: Fidelity Secure is not a substitute for an Alarm or Armed Response, nor does the app contact or send Emergency Response Alerts to an Official or Government Emergency Service, but an app that notifies an Independent Security Responder of the user’s location, requesting emergency response from the independent security responder.
N.B Fidelity Secure, does not provide, nor guarantee these emergency services.
N.B Continued use of GPS running in the background can dramatically decrease battery life.